1. Eligibility for Returns
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Items are eligible for return if they are damaged, defective, or incorrect upon delivery.
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Returns must be initiated within 7 days of receiving your order.
2. Return Conditions
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Products must be unused, in their original packaging, and include all accessories or tags.
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Items showing signs of wear, misuse, or damage caused by the customer are not eligible for return.
3. Return Process
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Contact us at [email protected] to request a return.
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Please provide your order number, a description of the issue, and supporting photos (if applicable).
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Our team will review your request and provide return instructions.
4. Refund Process
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Once the returned item is received and inspected, your refund will be processed.
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Refunds are issued via cash reimbursement at the time of return pickup or as instructed during the return approval.
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Processing time may take up to 7 business days after receiving the item.
5. Non-Returnable Items
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Items that are damaged due to customer handling or not in their original condition.
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Items marked as final sale or non-returnable at the time of purchase.
6. Exchanges
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Replacement is available for defective or incorrect items, subject to stock availability.